PRIVACY POLICY
This page is accessible from outside as:
www.buycomputer.co.za/ideal/buycomputerprivacypolicy.php
Introduction
In our mission to make commerce better for everyone at Realtime Mall, we collect and use information about you.
This Privacy Policy will help you better understand how we collect, use, and share your personal information.
Our values
Trust is the foundation of the Real Time Mall platform. Three main values guide us as we develop our products and services. These values should help you
better understand how we think about your information and privacy.
- Your information belongs to you!
We carefully analyse what types of information we need to provide our services, and we try to limit the information we collect to only what we really
need. In all of this work our guiding principle is that your information belongs to you, and we aim to only use your information to your benefit.
- We protect your information from others!
If a third party requests your personal information, we will refuse to share it unless you give us permission or we are legally required. When we are
legally required to share your personal information, we will tell you in advance, unless we are legally forbidden.
The extent of Our Values are explained in length below.
Content
We respect your privacy and will take reasonable measures to protect it, as more fully detailed below.
1. Should you decide to register as a user via the website, we may require you to provide us with personal information which identifies you. This
includes but is not limited to :
- your name and surname;
- your email address;
- your physical address;
- your identity number;
- your mobile number;
- your date of birth; and
- your gender,
Your personal information will not be utilized for any purpose other than as set out below:
- - In relation to the ordering, sale and delivery to contact you regarding current or new items or services offered via the website (unless you have
opted out from receiving marketing material from us) - To inform you of new features, special offers and promotional competitions offered by us or
any of our clients,affiliates, partners(unless you have opted out from receiving marketing material from us).
- - To improve our product selection and your experience of our website by, for example, monitoring your browsing habits, or tracking your sales on
the website; or o disclose your personal information to any third party other than as set out below:
- - To our employees, third party service providers, clients,affiliates and partners, who assist us to interact with you via our Website, email or any
other method, for placement of orders or delivery (i.e. Courier Delivery or Self-collection), and thus need to know your personal information in
order to assist us to communicate with you properly and efficiently.
- - To our employees, third party service providers, clients,affiliates and partners in order for them to interact directly with you via email or any
other method for purposes of sending you marketing material regarding any current or new products or services, new features, special offers or
promotional items offered by them (unless you have opted out from receiving marketing material from us).
- - to law enforcement, government officials, fraud detection agencies or other third parties when we believe in good faith that the disclosure of
personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of
these Terms and Conditions.
- - to our service providers (under contract with us) who help with parts of our business operations (fraud prevention, marketing, technology services
etc). However, our contracts dictate that these service providers may only use your information in connection with the services they perform for us
and not for their own benefit; and
- - third party service providers in order for them to liaise directly with you in the event of you submitting a complaint or claim regarding any
order you have placed which requires their involvement.
- - We are entitled to use or disclose your personal information if such use or disclosure is required in order to comply with any applicable law,
subpoena, order of court or legal process served on us, or to protect and defend our rights or property. Realtime Mall undertakes never to sell or
make your personal information available to any third party other than as provided for in this Privacy Policy, unless we are compelled to do so by
law. In particular, in the event of a fraudulent online payment, Realtime Mall is entitled to disclose relevant personal information for criminal
investigation purposes or in line with any other legal obligation for disclosure of the personal information which may be required of it.
- - We will ensure all of our employees, third party service providers, clients,affiliates and partners (including their employees and third party
service providers) having access to your personal information are bound by appropriate and legally binding confidentiality obligations in relation
to such information.
2. You may choose to provide additional personal information to us, in which event you agree to provide accurate and current information, and not to
impersonate or misrepresent any person, entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.
3. We assure you that we will:
- treat your personal information as strictly confidential, save where we are entitled to share it as set out in this Privacy Policy;
- take appropriate technical and organisational measures to ensure that your personal information is kept secure and is protected against
unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access;
- provide you with access to your personal information to view and/or update personal details;
- promptly notify you if we become aware of any unauthorised use, disclosure or processing of your personal information;
- provide you with reasonable evidence of our compliance with our obligations under this Privacy Policy on reasonable notice and request; and
- upon your request, promptly return or destroy any and all of your personal information in our possession or control, save for that which we are
legally obliged to retain.
4. We will not retain your personal information longer than the period for which it was originally needed, unless we are required by law to do so or you
consent to us retaining such information for a longer period.
5. Whilst we will do all things reasonably necessary to Protect your rights of privacy, we cannot guarantee or accept any liability whatsoever for
unauthorised or unlawful disclosures of your personal information, whilst in our possession, made by third parties who are not subject to our control,
unless such disclosure is as a result of our gross negligence.
6. If you disclose your personal information to a third party, Such as an entity which operates a website linked or anyone other than Realtime Mall,
Realtime Mall shall not be liable for any loss or damage, howsoever arising, suffered by you as a result of the disclosure of such information to the third
party. This is because we do not regulate or control how that third party uses your personal information. You should always ensure that you read the privacy
policy of any third party.