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This page is accessible from outside as: www.buycomputer.co.za/ideal/buycomputerprivacypolicy.php

We respect your privacy. The information we capture about you during the order process are only used for getting the goods to you. We do NOT share any of your data to third-parties.

A refresher on S.Africa POPI Act and Ecommerce

The Protection of Personal Information Act (POPI Act) is South Africa's data protection law that regulates the processing of personal information.
It seeks to protect personal data, ensure lawful and transparent processing, and provide individuals with rights to protect their privacy.

Key Aspects of the POPI Act Relevant to E-commerce:

  • Consent: The POPI Act requires processing personal information only with the consent of the individual, unless necessary for contract performance.
    Thus, e-commerce can use personal details for transactional purposes like sending SMS or Whatsapp order updates without explicit consent, as part of contract fulfillment.
  • Purpose Specification: Personal information must be collected for specific, legitimate purposes.
    Any use beyond the fulfillment of the order or directly related services typically requires separate consent.
  • Further Processing Limitation: Information should not be retained longer than necessary for the intended purpose.
    Explicit consent is needed for using personal information for future marketing or promotional activities.
  • Notification: Individuals must be notified when their personal information is collected, including the collection's purpose.
    This is usually covered in privacy policies or terms agreed during the checkout process on e-commerce sites.

Practical Implications for E-commerce Sites:

  • Transactional Messages: E-commerce sites can send transactional messages related to an order,
    such as confirmations and delivery updates, without separate consent because they are necessary for contract performance.
  • Marketing Messages: For promotional messages sent after the transaction, explicit consent is required.
    This can be obtained through opt-in mechanisms during checkout or registration.

During ordering:

  • Under the POPI Act, it is legitimate for e-commerce platforms to send transactional SMS messages or emails as part of the order process.
  • However, explicit consent is required for any non-transactional communications like marketing or promotional messages sent later.
  • If you receive such content without consent, it could be a violation of the POPI Act.
  • For specific instances or further clarification on compliance, reviewing the privacy policies of the websites in use is recommended,
  • as these should detail adherence to the POPI Act.

Information Collection
We collect personally identifiable information, like names, phone number, street address, email addresses, etc., when voluntarily submitted by our visitors.

The information you provide is used to fulfill your specific request.

This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Cookie/Tracking Technology
The Site use a WELCOME cookie to later allow return-visitors to be authenticated automatically. Cookie technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site.

Cookies can also help customize the Site for visitors, i.e. to make it easy for you to do return-business on our site.

If you previously provided personally identifiable information, cookies may be tied to such information, but only for your own benefit.

Aggregate cookie and tracking information are NEVER shared with third parties.

Distribution of Information
We may ONLY share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:
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We reserve the right to make changes to this policy. Any changes to this policy will be posted.

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